Return & Refund Policy

At PROJECT.D, customer satisfaction is one of our priorities.

Returns

You may request a return within 3 days of receiving your order if:

  • The item arrived damaged
  • You received the wrong item
  • The product contains a manufacturing defect

Return Conditions

Returned items must:

  • Be unused and in original condition
  • Include original packaging and tags
  • Be accompanied by proof of purchase

Non-Returnable Items

Products that have been worn, washed, or damaged after delivery are not eligible for return or refund.

Refunds

  • Once the returned item is inspected and approved, the refund process will begin.
  • Refunds may take 5–10 business days depending on the payment method.

Exchanges

Exchanges are available based on stock availability.