Return & Refund Policy
At PROJECT.D, customer satisfaction is one of our priorities.
Returns
You may request a return within 3 days of receiving your order if:
- The item arrived damaged
- You received the wrong item
- The product contains a manufacturing defect
Return Conditions
Returned items must:
- Be unused and in original condition
- Include original packaging and tags
- Be accompanied by proof of purchase
Non-Returnable Items
Products that have been worn, washed, or damaged after delivery are not eligible for return or refund.
Refunds
- Once the returned item is inspected and approved, the refund process will begin.
- Refunds may take 5–10 business days depending on the payment method.
Exchanges
Exchanges are available based on stock availability.